How to Cancel or Downgrade Your PicoBuddy Subscription
Manage the plan from Account and review when the requested change will take effect.
Sign in with the adult account and open Account, then open the subscription or billing controls. Choose the available cancellation or plan-change option and complete the confirmation.
A cancellation or downgrade normally applies after the current paid billing period. The confirmation screen and account page show the effective date. Until then, the current paid access can remain available.
Changing plan access should not be treated as deleting your adult account or learner data. If capacity becomes lower, some learner logins may pause rather than profiles being silently deleted. Review the on-screen explanation before confirming.
If you cannot access the billing controls, contact support from the account email.
Frequently Asked Questions
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